Job Description

  • Maintaining a positive, empathetic, and professional attitude toward clients at all times.
  • Responding promptly to clients inquiries.
  • Communicating with clients through various channels.
  • Acknowledging and resolving clients complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of clients interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

 

Please send your resume to [email protected]